Wednesday, November 19, 2008     

We may be calling you
To protect your account, we monitor your ATM and debit card transactions for potentially fraudulent activity. If we suspect fraudulent ATM or debit card use, we’ll be calling you to validate the legitimacy of your transactions. Your participation in responding to our call is critical to prevent potential risk and avoid restrictions we may place on the use of your card.

  • Our automated call will ask you to verify recent transaction activity on your card.
  • You’ll be able to respond via your touchtone keypad.
  • You’ll also be provided a toll-free number to call should you have additional questions.

    Protect yourself
    Avoid giving out your: address and Zip code, phone number, date of birth, ssn, card or account number, card expiration date. Your PIN is private, NEVER give it out.

    Watch for: Cell phone cameras, mirrors, or other tools used to view cards and PINs, people watching your transactions, or cashiers taking your card out of sight.

    Online precautions: never respond to unsolicited emails, and never follow links within unsolicited emails.
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    Safe & Sound Ratings
    Check out Bankrate.com's independent rating system to see how your bank or credit union compares to CFCU.

    We are one of nine Oregon institutions that received a 5 star rating for safety and soundness - their highest rating. Many Banks are struggling in this tough economy. Is yours safe?


    Latest Phishing using Phone Systems
    The latest fraud trend surrounding Phishing involves Voice over Internet Protocol (VoIP) phone systems that aid criminals in the capture of cardholder data. VoIP lines are telephone systems that utilize the internet instead of traditional telephone land lines to deliver communication services. Phishers obtain these VoIP lines along with an automated phone system integrated with any computer in order to capture personal information. This is Phishers latest attempt to circumvent the warnings about clicking on emails and entering personal information into a website.


    More Information

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